Privacy Policy

LYB – Lift Your Being

1. Data Controller

This Privacy Policy explains how the personal data of website users is collected, used, stored, and protected https://lybeing.com/.

The entity responsible for processing personal data is:

MONKEY LABS, LDA
NIF: 519069420
Morada: Trav. Jogo Da Bola Nr. 1 A R/C, 2655-297 Ericeira, Portugal
Email: info@lybeing.com

2. Personal Data Collected

When using the website and online store, the following personal data may be collected:

  • Full name;
  • Address
  • Email;
  • Phone number;
  • Tax ID number, when provided by the user;
  • Data related to orders, payments, and purchase history;
  • Browsing data, cookies, and online identifiers.

3. Purposes of Processing

Personal data is processed for the following purposes:

  • Order processing, shipping, and delivery;
  • Customer account management;
  • Communication with users regarding orders, customer support, and contact requests;
  • Compliance with legal, tax, and administrative obligations;
  • Improving the browsing experience and website performance;
  • Sending commercial communications, promotional campaigns, or newsletters, provided that consent has been obtained for this purpose.

4. Legal Basis

The processing of personal data is carried out on the following legal grounds:

  • Performance of a contract or pre-contractual steps;
  • Compliance with legal obligations to which LYB is subject;
  • Consent of the data subject, where applicable;
  • LYB’s legitimate interest, specifically for fraud prevention, website security, and service improvement.

5. Sharing Data with Third Parties

Personal data may be disclosed to third parties whenever necessary for the provision of services, including:

  • Payment service providers;
  • Courier companies and logistics operators, such as DPD and CTT;
  • Technology service providers and web hosting providers;
  • Analytics, advertising, and digital marketing tools, such as Google and Meta/Facebook;
  • Email marketing service providers, where applicable.

LYB does not sell personal data to third parties.

6. Analytics, Marketing, and Cookies

The website may use third-party tools for performance measurement, behavioral analysis, and advertising campaigns, including:

  • Google Analytics;
  • Google Tools;
  • Meta / Facebook Pixel;
  • Current or future newsletter and marketing automation platforms.

These tools may collect data on browsing activity, website interactions, and user preferences, as described in the Cookie Policy.

7. Data Retention

Personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected, or for as long as required by law.

In particular:

  • Billing and transaction data may be retained for the period required by law;
  • Customer account data will be retained for as long as the account remains active or until a request for deletion is made, subject to legal obligations;
  • Data processed for marketing purposes will be retained until consent is withdrawn.

8. Rights of the Data Subject

Under applicable law, the data subject has the right to:

  • Access your personal data;
  • Request the correction of inaccurate or incomplete data;
  • Request the deletion of your data, where legally permissible;
  • Request restriction of processing;
  • To object to the processing, where applicable;
  • Request data portability;
  • Withdraw consent at any time when the processing is based on that legal basis.

To exercise any of these rights, you may contact LYB by email info@lybeing.com.

You also have the right to file a complaint with the National Data Protection Commission (CNPD) if you believe that your data is being processed in violation of applicable law.

9. Data Security

LYB implements appropriate technical and organizational measures to protect personal data against destruction, loss, alteration, disclosure, or unauthorized access.

Despite the security measures in place, no data transmission over the internet can be guaranteed to be completely secure; therefore, users should also follow best practices to protect their access credentials and devices.

10. Changes to the Privacy Policy

LYB reserves the right to update or modify this Privacy Policy at any time; any changes will be posted on this page.

We recommend that you review this policy periodically to stay informed about how your personal data is processed.